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Business Analyst – Insurance Technology – Hartford, USA

Location: 

Hartford, USA

Job position: 

Mid Level

Company: Combined Ratio Solutions

Job Type: Full-Time

About Us
Combined Ratio Solutions is a growing software and services company focused on delivering innovative technology solutions for the commercial insurance market. We specialize in policy administration systems and insurance process optimization, helping our clients streamline operations, improve efficiency, and drive better business outcomes.

Position Overview
We are seeking an experienced Business Analyst with a deep understanding of insurance operations and technology. This role is ideal for individuals with both business-side expertise (e.g., underwriting, policy lifecycle, billing, claims) and technology-side experience (e.g., policy administration systems, workflow automation). As a Business Analyst, you will collaborate with our clients to assess their current processes, identify challenges, define solutions, and work closely with our delivery teams to implement effective technology-driven solutions.

Key Responsibilities
    • Work directly with insurance clients to understand their business processes, challenges, and objectives.
    • Analyze end-to-end insurance workflows, from submission through underwriting, rating, quoting, binding, issuance, billing, and claims.
    • Identify opportunities for process improvement and technology enhancements.
    • Document business and system requirements, including use cases, user stories, and functional specifications.
    • Collaborate with project managers, software engineers, and QA teams to ensure successful solution delivery.
    • Serve as a liaison between business stakeholders and technical teams, ensuring alignment on goals and expectations.
    • Support testing, training, and deployment of new solutions to ensure successful adoption by end users.
    • Stay up to date on insurance industry trends, regulatory changes, and emerging technologies.
Qualifications & Experience
    • 5+ years of experience in the property & casualty insurance industry, ideally in underwriting, operations, or business process management.
    • Experience with policy administration systems and related insurance technology solutions.
    • Strong understanding of insurance workflows and processing, including submission, underwriting, rating, quoting, binding, issuance, billing, and claims.
    • Ability to translate business needs into detailed system requirements and collaborate with technology teams on solution design.
    • Strong analytical skills and ability to solve complex business problems.
    • Excellent communication and stakeholder management skills.
    • Experience with Agile methodologies is a plus.
    • Knowledge of data integration, APIs, and insurance analytics is a plus.
Why Join Us?
    • Work with a fast-growing company at the forefront of insurance technology.
    • Collaborate with industry experts and cutting-edge software teams.
    • Competitive compensation and benefits package.
    • Opportunities for career growth and professional development.
If you are a skilled Business Analyst with a passion for insurance technology and process improvement, we’d love to hear from you! Apply today to join Combined Ratio Solutions and help drive innovation in the insurance industry.

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